In 1990, Safeguard’s founder and CEO Robert Klein created a company on one fundamental principle: Customer Service = Resolution®.
The company’s mission: Safeguard the interests of our clients.
Safeguard's success and reputation in the mortgage field services industry were built on a fundamental commitment to customer service, a sense of responsibility for the work we perform, and a clear and comprehensive understanding of the investor/insurer compliance issues that our clients face.
Robert’s vision was to create a company focused on client satisfaction through business partnership. All Safeguard staff members understand that meeting our clients’ business needs and performing at the levels every day is paramount. The cornerstone of good customer service is not only a timely response, but also a commitment to resolving any issue that may arise. With this in mind, Safeguard's staff members work with each client to offer creative and timely solutions that keep our clients’ expenses to a minimum and ensure compliance with all regulatory requirements.