Industry Leadership

Since its founding, Safeguard has developed and maintained a reputation as an industry leader to advance best practices, raise the profile of the industry, and open the lines of communication between the servicing industry and government officials across the country.

Founder and Chairman Robert Klein has earned a reputation in the industry as an innovator, sharing relevant industry information, offering creative solutions to meet clients’ evolving needs and leading efforts to create dialogue to address issues that impact the industry.

Robert represents Safeguard and the industry as an active member of national associations that include the Mortgage Bankers Association (MBA), USFN, AFN, National Association of Mortgage Field Services (NAMFS), and the Business Council of the U.S. Conference of Mayors. Safeguard also is proud to organize and facilitate the annual National Property Preservation Conference in Washington DC, attended by hundreds of representatives in the mortgage industry, including HUD, FNMA, Freddie Mac, the VA, mortgage servicing corporations and field services companies.

Safeguard understands the challenges that mortgage servicers face to stay current with frequent changes in the industry, investor/insurer guidelines and a multitude of critical issues to assure compliance and reduce potential out-of-pocket costs. Through Safeguard’s All Client Alerts (ACA's), Safeguard provides industry updates and news on a daily, weekly, and monthly basis.

ACA’s include topics such as updates on local ordinances, recommended best practices to comply with investor/insurer guidelines, and information about changes to applicable guidelines, rules and regulations. Originally created to inform Safeguard clients, ACA’s have grown into an industry-wide resource for thousands of people across the industry.

Safeguard maintains close working relationships with government investors, including HUD, FHA, FNMA, Freddie Mac and VA, to remain intimately aware of all current regulations and regulatory interpretations. As advocates for our clients, Safeguard has proactively worked with investors to develop strategies to improve operational efficiencies. Safeguard’s leadership has been instrumental in assisting investors to create rules and regulations that save time and money for both our clients and investors.