Fannie Mae: Invoicing Is Here; Disaster Assistance Resources; New Quarterly Compass; and More

Investor Update
September 27, 2017

Fannie Mae Invoicing is here!

Fannie Mae Invoicing is now available, bringing a simple, consolidated, and more efficient process to servicers. In a single application, Fannie Mae Invoicing provides access to consolidated loan-level invoices, simple resolution of claims, and the ability to add and retrieve documentation. All new invoices, as well as existing outstanding billing data, are now being loaded into Fannie Mae Invoicing, and Servicer REAM Deficiency Billing System (SRDBS) users were automatically granted access. If you do not have SRDBS and require access to Fannie Mae Invoicing, contact your Technology Manager Administrator. Register for a live webinar to find out how to get started, and check out updated FAQs and other resources on the Fannie Mae Invoicing page.

More webinars to help you help disaster-impacted homeowners

Be sure to sign up for the Thursday, Sept. 28 webinar to help servicers help homeowners affected by recent hurricanes. Our policy experts and members of our servicing teams will provide an overview of available disaster assistance resources. We'll allocate time to answer your questions and make sure you have the information you need to effectively respond to those impacted by these disasters. The webinar will begin at 12 p.m. ET and last for 30 minutes; audio will stream via computer. Register here . A recording of this webinar will be available next week.

New Quarterly Compass

Our Quarterly Compass provides timelines and summarizes relevant technology, policy, and training information to help you do business with us. To highlight Q3 2017 happenings, we've updated the Quarterly Compass to bring you the latest in delivering, originating/underwriting, servicing, affordable lending, and other news and information.

Enhancements to SMDU coming soon

During the weekend of Oct. 7, we will implement enhancements to Servicing Management Default Underwriter™ (SMDU™), with new functionality and updates described in the SMDU 7.4 Release Notes. To implement this release, SMDU will be unavailable to process transactions from 10 p.m. ET on Oct. 6 until 2 p.m. ET on Oct. 7. If you have questions about this release, please contact your Fannie Mae Servicing Account Manager.

Sign up for a free loss mitigation webinar

Did you know that we provide participating servicers with free loss mitigation training? Our Know Your Options™ Customer CARE (Connect, Assess, Resolve, and Execute) team will present two live webinars in October. Sign up to learn how to leverage your own servicer model to develop rapport and establish consultative customer relationships, communicate more effectively with borrowers about their options to avoid foreclosure, increase your workout percentage, and more. Learn more and register today.

We're building something together -- find out more at MBA Annual

Together, we're building a better mortgage process -- one that's more certain, simple, and dynamic. Visit us in THE HUB at the MBA's Annual Convention & Expo, Oct. 22-25, and share your ideas on how to keep the momentum going.

Don't forget to register.

See you tomorrow in San Francisco

If you're joining us for Digital Mortgage 2017 in San Francisco tomorrow and Thursday, visit us in the Innovation Hall, kiosk #35. And don't miss Cindy Keith, Director of Product Management, as she shares how you can transform the Borrower Experience through Data Validation.

Join us at these upcoming events:
Sept. 28-29 | Digital Mortgage 2017 | San Francisco
Oct. 15-17 | ABA Annual Convention | Chicago
Oct. 22-25 | MBA Annual Convention and Expo | Denver

View more events.

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Recent Tweets

Q3 #MLSS: Fewer lenders reported purchase mortgage demand growth over prior 3 months compared w/Q3'16 and Q3'15.

Sept. 27

Scam artists may offer assistance & services to those affected by a disaster. Beware of scams: #KnowYourOptions

Sept. 26

Source: Fannie Mae

Additional Resources:

Safeguard Properties (Hurricane Maria All Client Alert summary page)

Safeguard Properties (Hurricane Irma All Client Alert summary page)

Safeguard Properties (Hurricane Harvey All Client Alert summary page)


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