When properties are set to be conveyed to HUD, the clients have a very short timeframe in which to ensure that the property is in convey condition. Safeguard understands the time constraints during this time and works to have all necessary information ready for the mortgage company at their request. Contractors are sent to the property to ensure vacancy, and they are required to call Safeguard to confirm this immediately upon arrival. Once the occupancy status is confirmed, a date is set for the maintenance to be completed. All work completed on a convey maintenance order must be submitted within 24 hours of completion to ensure immediate communication to the client.