Industry Feedback on Leadership Transition Announcement
Below are a few of the many comments we have received since announcing Alan Jaffa's promotion to CEO, and Robert Klein's promotion to chairman of the board. To view the full article, click here. Alan and Robert thank everyone for their overwhelming support, and they look forward to continued success and growth.
"Robert you built a great company. We look forward to growing our relationship."
- Steve Faulkner, President and COO, Vericrest Financial
"Alan, congrats! Well-deserved!"
- Carrie Ehinger, SVP Default Managment, Saxon Mortgage
"I wish you much success as you continue to grow. You deserve the best because you are the best!!"
- Jeanne Fairweather, Asset Recovery and Preservation Manager
New York Community Bancorp, Inc.
"Robert, wonderful news! Alan, congratulations and well-deserved! Your leadership, hard work and the emphasis you have always placed on client/customer satisfaction has won our respect throughout the years. Please know of my heartfelt congratulations and very best wishes for your future success as Safeguard continues to grow."
- Robert Rybarczyk, Assistant Vice President, Bank of America
"We have full confidence in Alan and we look forward to our continued partnership."
- Tim Fogarty, Senior VP of Default, HSBC
"Robert, I have always appreciated your personal touch and involvement in the business. You, Alan and the Safeguard team have so much to be proud of in the successful business you have built and your impact on the industry. The succession plan provides comfort that the same great service we have come to expect will continue.
"Alan, congratulations on a very well deserved promotion and opportunity. It is comforting to know that with your experience and leadership the service culture of Safeguard will remain unchanged. I look forward to our continued relationship."
- Ray Barbone, EVP Mortgage Services, BankUnited
"You have built an amazing company. Congratulations."
- Jason Allnutt, President, REDC Default Solutions
"Alan, congratulations! Finally the title and recognition for your influence and contributions to Safeguard."
- Phill Cobb, Vice President - Default, Saxon Mortgage
"Congratulations. I expect Safeguard will continue to grow/thrive under your leadership as it has with Robert. Best wishes for continued success."
- Ann Lewis, AVP/Manager, Property Preservation, HSBC
"Congratulations on the change, they could not have picked a better or more dedicated leader!"
- Carla Wise, SVP - Default, Aurora Loan Services
"Congratulations on naming Alan CEO. I know you have provided Alan with superb tutelage over the years and I am sure he will continue to follow in your footsteps and do an excellent job in support of the housing industry, especially during these critical times. And of course congratulations on your chairmanship and the continued success of Safeguard Properties!"
- Richard Dunne, Office of RESPA and ILS, HUD
"Robert, I want you to know that SPS is very appreciative of Safeguard’s efforts to work with us in new and creative ways. We fully support this transition and have no concerns. We hope that you get a little more time to actually REST. Wishing you the best."
- Jerry French, SVP Default Management, Select Portfolio Servicing
"Hopefully this means more time with family and less time on work--or at least maybe this leaves you with the fun part of work. Congrats!"
- Sue Haumesser, Unit Leader, Bank of America
“Congratulations to your dedication and determination to take Safeguard where it is today. I can only hope that some of the responsibilities of becoming chairman of the board are to have some time to relax and enjoy your success with your family. I am very honored to say that we have known each other for so many years and to see that you continue to be committed to this industry.”
- Julie Motes, Directing Manager, Camner, Lipsitz & Poller
"So, does this mean you will get some rest, especially around 3:00 AM? Congratulations in finding someone who could fill your shoes!"
- Timika Cole, Vice President, Chase
“Alan, congrats on a well deserved promotion although I agree with Robert that not a lot will change! Best wishes for future success!”
- Trinity Weekes, SVP Asset Acquisition and Performance, Vericrest Financial
“Congratulations, Alan!”
- Joe Morrison, VP Default Servicing, M&T Bank
“We appreciate all of your efforts. Congratulations to Alan.”
- Ed Neill, SVP Credit Loss Management, Fannie Mae
"Robert, I saw your announcement – I am assuming this will allow you to stay engaged in the business while maintaining somewhat of a personal life. You definitely deserve that. You are one of the hardest working persons I know; you are incredibly client centric and I have always had an incredible amount of respect for you."
- Art Castner, SVP - Outsourcing Operations, Sterling National Corp
“Alan, congratulations. Safeguard is in good hands.”
- John LaMarca, Vice President REO, Chase
“Congratulations to both of you on this transition.”
- Dennis Miele, Business Systems Consultant, Wells Fargo