Founder and Chief Executive Officer
robert.klein@safeguardproperties.com
Robert Klein is the founder and Chief Executive Officer of Safeguard Properties. Under Robert's leadership, Safeguard has grown from a handful of employees in 1990 to over 400 today with an extensive network of contractors throughout the United States, Puerto Rico, and the Virgin Islands. Robert has developed Safeguard around the doctrine of "Customer Service = Resolution" with the mission of creating a company focused on client satisfaction and strong business relationships. Since Safeguard's inception, Robert has developed and maintained a reputation as an innovator and is recognized as a leader and an advocate for the Industry. Robert continually focuses his attention on initiatives affecting our clients, providing current and relevant industry information and offering creative solutions to meet their needs. Robert represents not only Safeguard, but the industry as a whole in national associations including MBA, USFN, CMBA and REOMAC.  He has been a session leader and panelist at their yearly conferences, in addition to being the primary sponsor of the National Property Preservation Conference in Washington D.C. Robert's Industry leadership was never more evident than during the aftermath of Hurricanes Katrina, Rita and Wilma. Robert proactively initiated a series of eight industry Hurricane Disaster Conference Calls that included more than 300 participants.  These conference calls were crucial to the creation of industry consensus in handling issues created in wake of the disasters.

Chief Operating Officer and Senior Vice President of Operations
alan.jaffa@safeguardproperties.com
Alan Jaffa is the Chief Operating Officer and Senior Vice President of Operations for Safeguard Properties.  Since assuming this role in 1995, Alan has focused his attention on the development of customer centric policies and procedures designed to ensure the adherence to the Safeguard doctrine.  Alan is a constant innovator who continually strives to improve and strengthen Safeguard's position in the Industry and to provide our employees with the empowerment necessary to proactively perform their duties.  Supportive of teamwork and brainstorming to resolve issues, Alan involves staff from all levels of the organization to continually enhance our service delivery. His initiatives continually focus on maintaining and improving the high quality of service our clients have come to expect. Alan is recognized as an industry leader in adopting information technology tools enabling Safeguard to provide more efficient and effective service delivery to our clients.  Under his leadership, Safeguard has enjoyed extraordinary growth that has catapulted the company to its current position as the largest privately held Mortgage Field Services Company in the Nation.  During this extraordinary growth period, Safeguard has won the prestigious Weatherhead 100 award for 11 consecutive years. Alan's focus on operational excellence, efficiencies, and effectiveness will continue to be at the forefront of the future strategic direction of Safeguard.

Chief Financial Officer and Vice President of Business Development
gregory.robinson@safeguardproperties.com
Gregory Robinson, CPA is Safeguard Properties 's Chief Financial Officer and Vice President of Business Development.  A seasoned industry veteran, his diverse expertise and experience enable him to provide strategic input and direction in a number of key operational areas at Safeguard.  As Chief Financial Officer, Greg is ultimately responsible for the overall financial management of Safeguard including financial reporting, planning, budgeting, forecasting, cash management, lender relationships, internal control processes and oversight and analysis of financial results.  As Vice President of Business Development, Greg leads Safeguards strategic sales and marketing efforts.  Working closely with the CEO and COO, he is responsible for future growth strategies and initiatives including sales and marketing strategy, new product and service development and conference planning, sponsorship and initiatives.  Greg is a graduate of Baldwin Wallace College and is a Certified Public Accountant in the State of Ohio.  He is a member of the American Institute of Certified Public Accountants (AICPA) and the Ohio Society of Certified Public Accountants (OSCPA).

Chief Information Officer
mike.manley@safeguardproperties.com
Mike Manley is Safeguard Properties 's Chief Information Officer.  As the CIO, Mike is accountable for the management of all Information Technology-related resources and assets.  Mike plays an active role in identifying and suggesting strategies, plans, and opportunities to apply technology and related solutions that support the growth and evolution of the business. Mike is also ultimately responsible for IT security matters and compliance with multiple regulatory and legal issues that affect IT. This includes meeting all service level agreements for reliability and availability of systems that support our staff, customers, and vendors. 

Prior to joining Safeguard, Mike has served as a key technology leader in Ernst and Young's Technology and Security Risk Services practice, Accenture's Microsoft Solutions practice and as a technology services Director for Forest City Enterprises.  Mike has 20 years of experience in system development and technology infrastructure and operations.  Mike's academic background includes both a BS and MBA from Case Western Reserve University. Mike holds certifications as an information systems auditor, project manager, Microsoft Systems Engineer and Microsoft Database administrator.

Director - High Risk and Hazard Claims
steven.meyer@safeguardproperties.com
Steven Meyer is Safeguard Properties 's Director - High Risk and Hazard Claims departments. Mr. Meyer has held a number of key roles since joining Safeguard in 1998. Initially, Steve was brought in to manage our burgeoning Hazard Claims department.  During his four plus years managing the Hazard Claims Department, Steve was instrumental in the development and creation of our policies, procedures and operating protocol. Under Steve's leadership, the department became one of the largest within Safeguard and Steve was instrumental in driving its growth. In 2002, Steve was once again called upon to nurture and create a key department within Safeguard, High Risk.  As Director of High Risk, Steve is ultimately responsible for managing our clients' conveyance processes and developing our working relationships with cities and municipalities around the country.

Prior to joining Safeguard, Steve spent 10 years within the Insurance Industry holding a number of positions including multi-line property adjuster (property, liability and auto claims), Branch Claims Supervisor and a multi line and Subrogation/Litigation Supervisor. Steve received his Bachelor of Arts from Grove City College in 1989.