The first annual National Property Preservation Conference was held in Washington, D.C. to foster communication between servicers, contractors and investors. The final remarks were by one of the M&Ms, who stressed their commitment to building cooperative relationships, not adversarial ones.  The sentiment was echoed by the servicers, HUD, the HOCs, and field service representatives: all agreed that these sessions helped to lay the foundation for business relationships that will be based on communication and cooperative efforts to resolve problems.

SESSION NOTES Joe McCloskey Keynote Address Notes
HUD Session Notes
Code Enforcement Notes

AUDIO Keynote Speaker Joe McCloskey 18:07

VIDEO Highlights 7:40:00 (full session)
HUD Session 1 1:28:54 (full session)
Intro by Vicky Vidal of MBA 4:03
Intro by Robert Klein with a Summary of Conference 8:47
M&M Overview - Laurie Maggiano 30:30
- Servicers Non Compliance Letters 14:07
- Right to Appeal Servicers Non Compliance Letters 2:34
Interior Inspections 12:36
25-35 Day Inspections 15:43
- Inspections Reimbursed Outside of 25-35 days 3:37
- What is substantial contact before requiring an inspection? 3:41
First Time Vacancy (FTV) 11:42
- Timeline of FTV to Foreclosure 5:23
- Documentation at the time of FTV 6:19

HUD Session 2 1:22:00 (full session)
Hot Zones/Compliance Inspections 8:27
200-Mile Radius 6:46
Re-Securing within the Maximum Allowable Securing Fee 6:55
Temporary Emergency Repairs Allowable 6:45
Photo Documentation 4:18
Debris Removal 14:26
- Exterior Debris 6:33
- Interior Debris 4:28
- Health Hazards 3:23
Second Bids 12:28
- Denials & Documentation from M&M's 0:56
Dump Receipts 7:47
Winterizations 13:47

HUD Session 3 1:07:16 (full session)
M&M Response Time to Bids & Requests 7:04
- Escalation of Non-Response 0:35
Denied or Cut Bids 15:20
- Line Item Approvals of 2 different bids 5:50
- Can M&M's dictate a contractor to use? 2:56
- M&M Requirements for Denied Bids 0:56
Property Condition at Conveyance: Repairs After Conveyance 0:48
Work Performed After Conveyance Deadline 3:55
Request for Extensions 1:19
M&M Signatures on Overallowables 5:28
Appeals Process 15:48
Lawn Maintenance 9:07
- Allowing One Initial Cut Per Season 1:47
Conveying Damages 9:37
- Servicers Responsibility for Non Insured Damages 4:26

HUD Session 4 52:17:00 (full session)
Mold 10:50
Reconveyances & Claim Reductions 16:54
- Non-Compliance -vs- Mortgagee Neglect 7:25
- Personal Property -vs- Debris 2:39
M&M Initial Inspections 4:27
Tarping 8:37
Repair of Mortgagee Neglect 6:42