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Website A/R and Disputed Invoice Features
Tuesday, 31 July 2001

Safeguard understands and appreciates that part of Safeguarding its clients interest is the development of technology tools and reports designed to eliminate some of the burden involved in managing a large portfolio in default servicing both in the management of the properties and accompanying compliance issues and in the management of the numerous invoicing issues that must be addressed to keep accounts current and timely resolve any issues that may arise.
In that vein, Safeguard has developed the following accounting reports that its clients can run off its web set to review their aged accounts reports and disputed invoice reports. It is Safeguard's hope that this will both reduce the burden involved in account management for its clients and will speed the resolution process by providing its clients with immediate and easy access to the master reports and invoice detail through the web site.

The following reports are now available for our clients that have access to our web site.
The reports are located on our On Line Home page under the Options category.

AR Aging Report. This report allows one to view or download reports on all current, open invoices. The report will show a summary of all open invoices, providing detail on whether the invoice is current, 30 days past due, 60 days past due, 90 days past due, and 120 days past due and will provide a total of all open invoices irrespective of age.

These reports can be run or viewed by Safeguard service department such as Inspections, Property Preservation, Hazard Claims etc., by a client's internal billing department, i.e., Collections, Foreclosure, Bankruptcy etc., or be Investor loan type (FHA, VA, FNMA etc.). From the summary report, the system allows one to drill down to the individual invoice and examine the invoice, any disputed issue involved, and the resolution of the invoice. If there are any open and disputed invoices, the report will further break down which amounts are disputed and the undisputed total.

Disputed Invoice Report. This report allows one to review disputed invoice information under a variety of parameters: (1) all disputed invoices; (2) pending disputed invoices; or (3) resolved disputed invoices. The report will provide access to the itemized invoice by loan number, invoice date, invoice number, invoice amount, date of dispute, disputed amount, resolution date, amount of write off or reimbursement, disallowance amount, and total amount due on an invoice.

Invoice Detail Screen. Both the Accounts Receivable Aging Report and the Disputed Invoice Report allow viewing of the Invoice Detail. This screen will show the disputed date, the amount of reimbursement or the write off requested, and the reason for the request. If the dispute was resolved, the screen will display the date of resolution, the outcome, and the write off or reimbursement amount, if any. Further detail regarding the invoice can be viewed by clicking on the Payment Status, which will link into the payment detail to allow determination of whether any further amounts are owed.

We encourage you to review the above available reports and let us know what you think and whether there are any further enhancements you would like to see.

We appreciate the continued opportunity to serve you and hope that we have further Safeguarded your interests by further enhancement of our website features.