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REO Web-Based Broker Sign-Off Sheet Launch
Friday, 01 February 2008

SAFEGUARD PROPERTIES LAUNCHES eBROKER SIGN OFF  

Cleveland, Ohio, January 31, 2008 - Safeguard Properties today announced the launch of eBroker Sign Off, a Web-based application that further enhances Safeguard’s quality control measures for REO service delivery.

eBroker Sign Off allows Safeguard’s REO clients’ brokers to electronically complete and submit a Broker Sign Off Checklist at the conclusion of their quality walkthroughs.  Originally designed to obtain feedback from the broker regarding a contractor's performance at a property, the Broker Sign Off now serves as a communication vehicle and quality control measure in which brokers provide data to routinely monitor our contractor’s performance and timeliness.   

The new platform is expected to improve REO disposition timelines and provide robust reporting capabilities.  The flexible reporting tool will provide customizable dashboard reports on key quality criteria, including, but not limited to:

  • Securing and winterization turnaround
  • Comprehensiveness and quality of interior/exterior debris removal
  • Maid services quality
  • Lawn care and landscaping quality
  • Notification (Contractor/Broker) timelines  

Safeguard continually strives to develop information technology tools that provide both short-term and long-term quality advantages for its clients.  The company continues to invest heavily in technology that leverages leading edge tools to create more user friendly, comprehensive, and customer focused business process applications aligned with our clients’ quality initiatives.

About Safeguard
Safeguard Properties is the largest privately held mortgage field services company in the U.S. Founded in 1990, Safeguard has approximately 500 employees and a network of 6,000 inspectors and contractors serving clients in all 50 states, Puerto Rico, the Virgin Islands and Guam.  It provides default inspections, property preservation and REO services to banks, financial institutions and loan servicers. 

Media contact:
Diane Roman Fusco
Director of Public Relations
diane.fusco@safeguardproperties.com
216-739-2900, x-1213
800-852-8306 – toll free