Coastal and inland areas of Alabama, Louisiana, Mississippi and the Florida Panhandle were significantly impacted by Hurricane Katrina.  The devastating storm and flooding have left many areas inaccessible, with businesses closed and residents relocated.  As a result, the Denver and Atlanta Homeownership Centers will hold all mailings to the zip codes listed below.  However, if affected lenders have an alternate address they would like the Homeownership Centers to use for mailing, they are strongly encouraged to:

1. Provide a mailing label with an alternative address for case binder submissions to Denver and Atlanta, OR 

2. Temporarily change its mailing address using the Lender Approval/Institution Profile function in FHA Connection, OR 

3. Contact the appropriate Processing and Underwriting Division Director in Denver (Jane Hall), Atlanta (Debra Robinson), Philadelphia (Gerry Glavey) and/or Danny Mendez (Santa Ana) with the alternate mailing information. 

Affected lenders are not limited to providing alternate addresses to those zip codes listed below.  If mail service to other zip codes is adversely affected by this disaster, lenders are encouraged to supply alternate addresses for these zip codes as well.

Louisiana:
70000-70100
70452
70456
70458
70459
70461
70469

Mississippi:     
39426
39452
39456
39457
39463
39466
39470
39501-39507
39520-39522
39525
39529-39535
39540
39552-39558
39560-39577
39581
39595

Updated Hurricane Katrina/Rita Lender Processing Procedures:

1.  For lenders experiencing difficulty accessing FHA Connection because of user id and password problems, please contact the CHUMS Coordinator in the applicable Homeownership Center (HOC) for further instructions.  The contact numbers are:

     Atlanta HOC           888-696-4687
     Denver HOC          800-543-9378
     Philadelphia HOC  800-440-8647
     Santa Ana HOC    888-827-5605

2.  Lenders whose operations were affected by Hurricane Katrina/Rita, who have set-up temporary offices/branches, and may require extraterritorial approval, should submit a written request via fax to the Office of Lender Approval and Recertification Division at 202-755-0303.  Your written request must include your ten digit FHA lender approval id number, temporary address, phone number and Field Office jurisdiction where you are temporarily located.