Safeguard Properties is the largest privately held field services company in the country. Located in Cleveland, Ohio and founded in 1990 by Robert Klein, Safeguard has grown from a regional preservation company with a few employees and a handful of contractors performing services in the Midwest, to a national company providing services in 50 states, the Virgin Islands, and Puerto Rico.  Safeguard is supported by a nationwide network of subcontractors able to perform any requested superintendence, preservation, and maintenance functions anywhere in the country. Safeguard is proud to provide services to over 100 clients nationwide.  Our clients range from local loan servicing companies to national publicly held Mortgage Servicing Corporations.

Safeguard's success and reputation in the mortgage field industry is built upon a fundamental commitment to customer service, a sense of responsibility for the work we perform, and a clear and comprehensive understanding of the investor/insurer compliance issues with which our clients are faced. Our primary mission has always been to safeguard our clients' interests and meet their needs. Founder and CEO Robert Klein has built the company on one fundamental principle:

"Customer Service = Resolution."

Mr. Klein's vision was the creation of a customer centric company focused on ensuring client satisfaction through business partnership.  Safeguard's staff members are trained to carry out their daily tasks with the understanding that meeting the customer's business needs and expectation is paramount.  The cornerstone of good customer service is not only a timely response, but also the delivery of a resolution for any issue that may arise.  With this in mind, Safeguard's staff will work with each client to offer creative and timely solutions that keep the client's expenses to a minimum while ensuring compliance to regulatory requirements. 

Safeguard is an Industry leader in providing relevant, timely, and strategic information to our clients, vendors, and the industry as a whole.  Safeguards' All Client Alerts (ACA's) provide industry updates and news on a daily, weekly, and monthly basis. Safeguard is a prime sponsor of most industry conferences including USFN, MBA, REOMAC, CMBA, REO Five Star and AFN.  We are also proud to organize and facilitate the annual National Property Preservation Conference which is attended by members in the Industry including HUD, FNMA, Freddie Mac, VA, Field Service companies and mortgage servicing corporations.

Safeguard has been a Field Services Industry leader in implementing technology solutions to ensure the efficient and effective delivery of our services.  Through Safeguards Client Web, our customers have access to real time reports that enable them to know the status of any order seven days a week, 24 hours a day ensuring they have timely and relevant information for efficient decision making.