| 2. Have you ever physically performed the following work that is required per the HUD/VA guidelines: (Please check yes or no) |
| 1. Lock Changes? |
Yes
No
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| 2. Dry Heat Winterizations? |
Yes
No
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| 3. Radiant Heat Winterizations? |
Yes
No
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| 4. Steam Heat Winterizations? |
Yes
No
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| 5. Yard Maintenance? |
Yes
No
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| 6. Debris Removal? |
Yes
No
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| 7. Storage of Personals? |
Yes
No
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| 8. Boarding? |
Yes
No
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| 9. Reglazing? |
Yes
No
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| 10. REO? |
Yes
No
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| 11. Hazard Claims? |
Yes
No
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| 12. Evictions? |
Yes
No
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| 13. Remodeling? |
Yes
No
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| 14. Roof Patching? |
Yes
No
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| 15. Roof Tarping? |
Yes
No
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3. DETERMINING VACANCY
List at least 3 methods of determining if a property is occupied or vacant prior to performing any work: |
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4. LOCATING PROPERTY
If you are having difficulty locating a property, what resources should be used to help to locate? List at least 3: |
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5. HEALTH HAZARDS
List at least 5 examples of items that you would consider a health hazard: |
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6. PERSONAL PROPERTY
List at least 5 examples of items that you would consider personal property: |
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7. IDENTIFYING DEBRIS
List at least 5 examples of items that you would consider debris: |
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8. IDENTIFYING SAFETY HAZARDS
List 3 examples of conditions (other than hazardous debris) that may exist on the interior or exterior that would pose a safety hazard: |
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9. Briefly describe the steps taken to complete the following work: |
LOCK CHANGE:
ROOF PATCH:
BOARD-UP OF BROKEN WINDOW:
ROOF TARP:
GRASS CUT:
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| 10. What type of Anti-freeze is used to winterize Dry/Steam/Radiant Heat systems? |
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| 11. Define Dry Heat, Steam Heat and Radiant Heat Systems, describing the steps taken to complete each type of winterization: |
DRY HEAT WINTERIZATION:
STEAM HEAT WINTERIZATION:
RADIANT HEAT WINTERIZATION:
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| 12. When a property has a sump pump, what are the appropriate steps to take: |
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| 13. Explain the difference between a loan that is pre-sale and a loan that is post-sale: |
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| 14. Explain the difference between an eyeball estimate and an actual estimate; when is an eyeball estimate given and when is an actual estimate given?
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| 15. When submitting a 2nd bid on your company letterhead, what information should be included and to whom should it be sent? Give examples of units of measure that must be included: |
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| 16. What type of photos must be provided for all work performed? |
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| FHA Questions |
17. What is included in the one-time securing fee?
How much is the one-time securing fee in your area? |
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| 18. List the preservation work that must be completed in order for a property to be in FHA “Convey Condition”: |
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| 19. What must each unit have to be considered a multi-unit property? |
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| 20. List the type of damages that prevent a property from being in FHA “Convey Condition”: |
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| 21. What type of lock does FHA require for your area? What is a PK (Protecto) Lock?
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| 22. How would you secure secondary doors or out-buildings? |
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| 23. What is the allowable charge for debris removal in the area(s) that you cover? List the amount per cubic yard and the maximum allowable for debris:
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| 24. Please provide an example of what would be considered a CYD of debris: |
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| 25. Please provide the name and address of the area dump site that will be used to dispose of debris: |
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| 26. According to the HUD Guidelines for your area, when is prior approval necessary to remove health hazards: |
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| 27. For the area(s) that you cover, describe the way to secure a pool per the HUD Guidelines (give descriptions for both above and in-ground pools):
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| 28. For the area(s) that you cover, list the dates for the winterization season per HUD Guidelines (if you perform work in a non-winterization area, indicate n/a): |
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| 29. For the area(s) that you cover, list the dates for the grass cut season per the HUD Guidelines: How many times should the grass be cut per month? |
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| VA Questions |
| 30. What type of lock is required by the VA for your area(s): |
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| 31. For the area(s) that you cover, does boarding require prior VA approval or is it pre-approved? |
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| 32. For the area(s) that you cover, list the dates for the winterization season according to VA Guidelines:
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| 33. For the area(s) that you cover, list the dates for the grass cut season according to VA Guidelines: |
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| 34. What is the allowable charge for a lock change, per VA Guidelines, for the area(s) that you cover:
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| 35. Does removal of health hazards require prior approval or is prior approval not needed, per the VA Guidelines for the area(s) that you cover?
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| 36. For the area(s) that you cover, what are the VA requirements for securing of pools (list for above ground and in-ground):
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| 37. What is the allowable charge for winterizing per VA Guidelines, for the area(s) that you cover?
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| 38. Do the VA Guidelines for the area(s) that you cover give instructions for roof leaks? If so, briefly list them: |
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| Evictions: |
| 39. Have you ever completed an eviction in your State?
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| 40. How would you bill an eviction move out? |
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| 41. Are you able to provide a eviction crew within 24 hours?
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| REO Work: |
| 42. Have you completed an REO trash-out? |
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| 43. Describe services performed during a trash-out:
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| 44. What is your flat fee to perform a trash-out?
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| 45. What is your approximate time frame of completing a trash-out?
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Please feel free to contact us, toll free (800) 852-8306
Or e-mail us at: info@safeguardproperties.com
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